TERMS AND CONDITIONS

Introduction

These terms and conditions (“the Terms”) govern every contract made between '“Radwolf (MW Retouch)” for the supply of goods and services by Radwolf to any person, firm or company (“the Client”).

By using this service, the Client accepts and agrees to be bound by the terms and provision of this agreement. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the Terms, please do not use this service

The Terms prevail over any written terms and conditions of the client. Any variation to the Terms must be agreed in writing by Radwolf owner, Matt Walford.

All contracts between Radwolf and the Client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English Courts.

Price and payment

The Client will pay Radwolf the price agreed when booking the job, as well as any additional costs agreed during the project, including cost of proofs and couriers.

Invoices from Radwolf to the client for supply of goods or services should be paid in full within 30 days of the date of the invoice by cheque, BACS transfer or PayPal.

The Client must contact Radwolf concerning details of an invoice within 30 days of the date of the invoice.

Radwolf reserves the right (without disclosing a reason) to demand payment for work prior to commencing, on collection or at any time.

The client will pay Radwolf any expenses incurred by Radwolf in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).

If the invoice is not paid in full within 30 days, Radwolf reserves the right to charge interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the late payment is made.

The Client will pay the full amount in the correct currency on the invoice. The Client shall be responsible for all customs and other duties and all related costs and expenses payable on any international transaction.

Ordering

Orders for work must be confirmed in writing to Radwolf by the Client.

If Radwolf accepts a verbal order from the Client then Radwolf will not be held responsible for any mistakes (made by either party) arising from a verbal order. Radwolf reserves the right to refuse to accept any order.

Quotations

All quotations given by Radwolf will be valid for 30 days from the date of the quotation.

If the Client’s final order changes from the original specification made for the quotation, Radwolf reserves the right to vary the quotation.

Expenses

Where extra expenses or time are incurred by Radwolf as a result of alterations to the original brief by the Client, or otherwise at their request, the Client shall give approval to and be liable to pay such extra expenses or fees in addition to the expenses shown in the quotation provided as having been agreed or estimated.

Rejection

If work is rejected by the Client on the basis of style or composition, all agreed fees for the contract will remain applicable in full.

Turnaround times

Turnaround times which are quoted when booking the job are target times only and Radwolf accepts no liability for failure to meet these times.

Radwolf reserves the right to charge a “rush fee”, with the consent of the Client.

Archiving of Digital Material

Radwolf will only be responsible for archiving finished projects for up to six months after completion. It is the responsibility of the client to ensure they have copies of the finished images.

Copyright and moral rights

Radwolf claims no copyright in material submitted to Radwolf by virtue of work undertaken by Radwolf on behalf of the Client.

The Client warrants that the Client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, printing and manipulation to be undertaken by Radwolf.

The Client also warrants that no copyright or moral rights will be infringed by Radwolf carrying out the requested work.

The Client agrees to indemnify Radwolf against all losses, damages, claims or expenses which Radwolf may incur by virtue of any breach of the above warranties.

Radwolf retains the right in all cases to use the Imagery in any manner at any time and in any part of the world for the purposes of promoting Radwolf’s work, but only after the official publication of the images by the client.

Client Confidentiality

Radwolf will keep confidential and will not disclose to any third parties or make use of material or information communicated to him/her in confidence for the purposes of the Imagery, save as may be reasonably necessary to enable Radwolf to carry out his/her obligations in relation to the commission.

Liability

Radwolf’s liability to the Client or any other party for the loss (including theft) or destruction or damage to any materials provided by the Client which are deposited with Radwolf for whatever reason:-

Will be limited to the replacement cost of the actual material and;

Radwolf will not be liable for the cost of re-shooting or re-printing the material contained on the material and;

Radwolf will not be liable for any loss or damage to the Client or any other party including loss of income and;

It is the Client’s responsibility to insure against such loss and damage.

Whilst every possible care is taken with your material, we do not accept any liability beyond the cost of replacing the raw material, whether as a result of negligence by Radwolf, its servants, agents or sub-contractors or otherwise. Clients are advised to arrange their own insurance for material of substantial value.

Radwolf will not be liable for failing to complete any contract between Radwolf and the Client due to circumstances beyond Radwolf’s control including loss of power supply, machine breakdown, fire, storm, flood, act of God, war, civil disturbance, loss of materials, global pandemics.